1. Introduction
Welcome to HydroFlow (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://hydroflow.live/, use our services, or interact with us in any other way.
By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect information from you when you visit our website, fill out forms, request information, schedule consultations, purchase services, or communicate with us directly.
Personal Information: Name, email address, phone number, billing information, or other details you provide when making a purchase or filling out a form.
Usage Data: Information about how you access and use our website, such as IP address, browser type, device information, and pages visited.
Cookies and Tracking: We use cookies, pixels, and similar tracking technologies to improve your experience and analyze website traffic.
3. How We Use Your Information
We use the information we collect to:
Provide, operate, and improve our products and services
Process payments and complete transactions
Communicate with you about updates, offers, or support
Analyze usage to enhance site performance and marketing
Comply with legal obligations
4. How We Share Your Information
We do not sell your personal data. However, we may share it with:
Service Providers:
Third-party vendors who help us operate our business (e.g., payment processors, email marketing platforms).
Legal Compliance:
When required by law, or to protect our rights, property, or safety.
Business Transfers:
In case of a merger, acquisition, or sale of assets.
5. Data Security
We implement industry-standard security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure servers, encrypted data transmission (HTTPS), restricted access to personal information, and system monitoring practices.
While we take reasonable precautions to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
Access, update, or delete your personal information
Opt out of marketing communications
Disable cookies in your browser settings
To exercise these rights, contact us at [email protected].
7. Retention of Data
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last updated” date.
10. SMS Communications
If you choose to opt in to receive SMS communications from HydroFlow through our website forms, you consent to receive text messages related to our services. These messages may include:
• Appointment confirmations
• Appointment reminders
• Consultation updates
• Customer support messages
• Occasional marketing or promotional messages
Message frequency varies depending on your interaction with our services. Message and data rates may apply.
You can opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us at [email protected].
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
11. Mobile Information and SMS Data Protection
HydroFlow is committed to protecting your personal and mobile information.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors in support services, such as customer service, messaging platforms, or technical service providers, is permitted only when necessary to provide our services.
All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text messaging services required to deliver SMS communications.
12. Data Sharing Commitment
HydroFlow does not sell, rent, trade, or otherwise transfer your personal information to outside parties for marketing or promotional purposes.
Your information will never be sold or shared with third parties for marketing without your explicit consent.
13. Limited Sharing With Service Providers
We may share limited personal information with trusted third-party service providers who assist us in operating our business and delivering services to you.
These providers are only permitted to use your information to perform services on our behalf and must protect it in accordance with confidentiality and security requirements.
Examples of service providers may include:
• Payment processors used to securely process payments
• Email service providers used to send communications you have opted in to receive
• SMS messaging providers used to deliver text messages
• CRM platforms used to manage customer communications
• Website hosting and cloud storage providers
• Technology providers used to power certain automation features
These service providers are contractually obligated to safeguard your information and may not use it for their own marketing purposes.
HydroFlow
Email: [email protected]
Website: https://hydroflow.live/
© 2026 HydroFlow. All rights reserved.